At Isoderm, we are committed to delivering your products quickly, safely, and efficiently.

📦 Order Processing

  • All orders are processed within 1–2 business days.
  • Orders placed on weekends or public holidays will be processed on the next working day.
  • Once your order is shipped, you will receive a confirmation message/email with tracking details.

🚛 Shipping Time

  • Standard Delivery: 3–7 business days (depending on your location)
  • Delivery timelines may vary during sales, holidays, or unforeseen delays.

💸 Shipping Charges

  • Free Shipping on orders above ₹999
  • A standard shipping fee may apply to orders below this amount (shown at checkout)

📍 Delivery Coverage

We currently deliver across India.
For remote locations, delivery may take additional time.

🔍 Order Tracking

  • You can track your order using the “Track Order” option on our website.
  • Tracking details will be shared via email/SMS after dispatch.

⚠️ Delays & Issues

While we strive for timely delivery, delays may occur due to:

  • Weather conditions
  • Courier partner issues
  • High order volume

In such cases, we appreciate your patience.

❌ Failed Delivery Attempts

  • If delivery fails due to incorrect address or unavailability, the courier may attempt re-delivery.
  • After multiple failed attempts, the order may be returned to us.

📞 Need Help?

If you have any questions about your shipment, feel free to contact us:

📧 support@isoderm.com
📞 +91-XXXXXXXXXX